Aseel Shuhara (اصیل شُہارا)

Return & Refund Policy At Al-Madina Pickle & Dates, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a simple and transparent return & refund process. ✅ Eligibility for Returns Returns are accepted within 7 days of the delivery date. Items must be unused, unopened, and in their original packaging. Must include the original invoice or proof of purchase. Perishable or opened food items (pickles, dates, etc.) are not eligible for return. ✅ Return Accepted If: Product arrives damaged or has a bad/foul smell. Wrong item received. Quality issue reported within 5 days of delivery. Return request is submitted through our Return Form. 🚫 Returns Not Accepted If: Item has been used, opened, or unsealed. Product was stored improperly, causing spoilage. Issue is reported after 5 days of delivery. How to Apply for a Return To request a return or refund: 👉 Fill out the Return Form (attached on the website) 👉 Or contact us directly at: Cell / WhatsApp: +92 301 2474538 You can also click the WhatsApp button (visible on the right side of our website) for quick support. For any confusion or help, feel free to contact us anytime.